Public deliverables

The iTRACK project developed technologies, policies, SOPs as well as ethical and privacy recommendations that aim to improve the safety and security of humanitarians and enable more efficient and effective operations.

The iTRACK Training Cases aim to make the developed technologies and policies accessible for two target groups: humanitarian organizations and students in undergraduate programs. Humanitarian organizations can use the Training Cases to compare the outcomes of the iTRACK project with their own organizational policies and practices. Students can use the iTRACK Training Cases to study high-risk humanitarian operations.

The purpose of the current deliverable is to brief about the iTRACK project participation to the HNPW 2019 event.

This report has sought to address the requirements of Task 3.4 of the iTRACK project, which states: Task 3.4 will involve a short online survey with participants of Task 3.1 and 3.3 in order to evaluate the usefulness and adequacy of the impact assessment run by TRI. Such a task will provide useful feed- back for conducting future assessments in collaborative projects. The task will proceed with the follow- ing actions: survey design (Questions and optimisation of the online survey tool); survey implementation (using SurveyMonkey); evaluation and write-up of results.
This report analyses and discusses the results of a survey in which partners were asked questions on the Ethics and Privacy Impact Assessment (E/PIA) Workshop in the Hague on 10-11 November 2016, which was organised by the iTRACK consortium as part of Work Package 3 and the subsequent E/PIA process.

This document represents the iTRACK Deliverable 6.12 iTRACK final evaluation tool demonstration, under the iTRACK Task 6.5 Real-Time Evaluation and Reporting. This deliverable is one of the three deliverables of the iTRACK that are associated with iTRACK evaluation and measurements or the iTRACK evaluation framework, namely D6.10 Evaluation method for process and policies, D6.11 Evaluation methods for integrated system, and D6.12 Final evaluation tool demonstration. The iTRACK Deliverable 6.12 is a computer system used for reporting and evaluating the quality and usefulness of iTRACK technology. Hereafter this system will be referred to as the iTRACK reporting and evaluation system.

The present document represents deliverable 6.4 Final Demo Design. Following the description of work, this document is part of Task 6.2 - Simulation methodology development. The task follows an incremental approach in using scenario-based techniques in simulated reality environment for testing technologies as well as policies/workflows and receiving user-feedback during each phase of the iTRACK platform development. The final demo is the last step in task 6.3 that is based on the outcomes of the first two rounds of tests, D7.2 and D7.3. This deliverable focuses on the design guidelines that are followed in preparation of the final demo and project evaluation. The simulated environment built will be used to test and showcase the final version of the integrated iTRACK platform. The results of the demo and evaluation will be described in D7.4.

The iTRACK project aims at delivering beyond state of the art solutions for helping humanitarian aid agencies complete their mission while keeping their personnel, vehicles and assets safe. Under that perspective, iTRACK system will include novel approaches and methodologies based on the expertise and technologies of each partner. Thus, an iterative methodology was selected for gathering insights for the Humanitarian Needs market, based mainly on two phases: desk research and field observation. Regarding the first, an extensive desk research including literature review and analysis was made in order to gain the first insights in the issue. During the second phase of the work, insights were gathered from industrial partners, including project partners and key personnel working for partnering NGOs. Field observation and all the requirements that have accrued in WP2 were used in order to find out the main points of the market and proceed with the design of the technology foresight.

In this deliverable D7.3 – Result of Integrated System Evaluation, we present the results of the full-week simulation exercises to test the usability of iTRACK technology as well as the integration of this technology into the humanitarian logistics, information management and security risk management (SRM) processes and policies. The test was prepared in deliverable D6.3, which outlined the general ideas for carrying out the tests on the premises of TUD.

This document represents iTRACK Deliverable 6.11 iTRACK Evaluation Methods for Integrated System, which is a framework to measure quality and usefulness of iTRACK technology, under the iTRACK Task 6.5 Real-Time Evaluation and Reporting. This deliverable is one of the three deliverables of iTRACK that are associated with iTRACK evaluation and measurements or the iTRACK evaluation framework, namely D6.10 Evaluation method for process and policies, D6.11 Evaluation methods for integrated system, and D6.12 Final evaluation tool demonstration. This deliverable D6.11 in addition to 6.10 is the basis for the subsequent deliverable D6.12. The metrics developed in D6.10 support the design of automated and digital reporting feedback tools, which will provide a real-time evaluation of individuals and teams during training sessions. D6.11 embraces the iTRACK integrated system evaluation. Finally, in D6.12 the final evaluation tool/demonstrator will be presented.

In this deliverable 6.7, Simulation scenarios for implementation in T6.3 and T6.4, we report details of candidate scenarios that were used during the iTRACK simulation exercise. Information presented in this report covers the artefacts used in the producing the scenarios for the exercise such as the scenario event chains, threats catalogue, etc. The format of the scenarios presented in this deliverable follow the scenario template that was introduced in D6.5, Scenario design requirements, and the scenarios were generated using tools from D6.6, iTRACK Scenario Generator. The different scenario attributes such as events and participants’ roles are based on information extracted from: 1) D2.5, Scenario Catalogue (e.g. context, location, threat types, TTPs); 2) D4.1, Architecture and Design Specifications 1st version (e.g. Use Cases used for developing iTRACK software components); 3) D2.3, Humanitarian Information Management Policies & Case Brief (e.g. field officer, security officer, project coordinator, etc.); and 4) D2.6, Policies for contingency planning & Case Brief (e.g. response actions, precautionary measures and standard operating procedures, etc.).

This document represents Deliverable 6.6, iTRACK Scenario Generator, under Task 6.3, Scenario Design. This deliverable is one of the three deliverables of iTRACK that are associated with designing and creating scenario-based training and simulation environment for humanitarian operations in highrisk regions.

Protecting individuals’ Personal Data is an integral part of protecting people’s life, integrity and dignity, and especially so during humanitarian crises. The circumstances in which humanitarian organizations operate during humanitarian crisis response create special security and safety challenges and as such, Personal Data protection is of fundamental importance for Humanitarian Organizations working in these settings. Indeed, in settings of conflict, data processes carry risks to the beneficiaries of whom information is collected, as well as to the humanitarians who have or use that information. The risks vary by context, time, and people involved, and may include immediate or delayed threats to life, security, identity, or freedom, individually or collectively.

The humanitarian society is on the cusp of a technological revolution, with new ICT solutions being developed and implemented in the every day work of humanitarian organisations. Emerging technologies that will act to shape the next few years are complex, perhaps not in their use but certainly in their make up and in the diversity of consequences they can bring about. Unsurprisingly, many of the new solutions will require end users to give up personal information related to identity, place, and their habits. The “reward” for of all of this will be their safety and security on a mission. However, one does have to remember that technology, per se, is amoral, apolitical, it is neither good nor bad. Only human use of technology for good or bad is possible.

Against this backdrop it is important to understand the socio-cultural considerations and impacts of these solutions. This is a step that goes beyond a traditional privacy and data protection impact assessment of technology tools. This report, therefore, undertakes an analysis of the social and cultural implications of the use of the iTRACK tool and of each of its components namely: StaffSense, DSE and QR, on board sensing and threat detection and the use of multiple components.

This document represents deliverable D2.6, Policies for Contingency Planning & Case Brief, under task T2.4, Risk Management and Contingency Planning, WP2, Humanitarian Workflows and Policies. The deliverable document is one of two deliverables covering risks associated with humanitarian missions taking place in conflict zones. Within this part of T2.4, a repository of precautionary and responsive recommended actions, (in the format of Standard Operating Procedures (SOPs) and polices, was developed based on reviewing existing best practices, security training programs, and interview with subject matter experts from the field. From there, we developed a set of case briefs based on scenarios of missions taking place in conflict zones and address the link between iTRACK system components and such situations.

The present document represents deliverable 6.3 Computer Simulation Design for augmented reality gaming. Following the DoA, this document is part of Task 6.2 - Simulation methodology development. The task follows an incremental approach in using scenario based techniques in simulated reality environment for testing technologies as well as policies/workflows, and receiving user-feedback during each phase of the iTRACK platform development.

This document presents the findings of an analysis of the contacts that are recognized as having engaged with the iTRACK project, whether they have registered to the iTRACK Advisory Group (AG), participated in project ethics surveys or have followed the project on social media channels (Twitter, LinkedIn or Facebook).

The market of humanitarian aid security is marked by intense growth rates and new competitors are emerging. At the same time, NGOs have begun to show greater interest in the security of people in the field and other parties that constitute a humanitarian mission. This trend has led to the creation of several solutions in the last decade that have different components, costs and a varying degree of satisfaction of the needs of organizations.

This document represents D8.2 – Report on current practices and policies under Task 8.1 - Information Gathering for iTRACK’s Sustainability. The main rationale behind this report is to present the current status quo in terms of practices and governing in the Humanitarian Aid Industry in order to identify the areas where iTRACK will be more beneficial and the established practices in Humanitarian Aid Safety and Security, from which it can draw knowledge and expertise. It also aims to present an overview of the legal framework that governs both humanitarian assistance and Tracking and Monitoring applications.

The report initially deals with how the Humanitarian Industry is coordinated, structured, internally governed and who are the most important actors in this framework – in terms of state and non-state organizations. It also presents the current state of Humanitarian Safety and Security in the Industry and how iTRACK compares to existing solutions drawing from the information gathered at D8.1.

Furthermore, this report analyses the existing policies and regulation affecting humanitarian aid and the tracking and monitoring of humanitarian workers with respect to international laws and regulations. It also presents a more in-depth analysis of E.U. laws and regulations, current and upcoming which will affect iTRACK both due to its humanitarian and data driven nature.

This deliverable reports the results of policy and workflow design evaluation.

The objectives of this deliverable are to

• assess the results of the iTRACK board game development regarding the game design, the requirements of iTRACK technologies and policies
• evaluate the effectiveness of the iTRACK board game regarding the requirement generated from the following aspects:
  • the functionality and feasibility of iTRACK technologies
  • the iTRACK Information Management policies
  • the iTRACK security risk assessment
  • the iTRACK logistics

The input for the board game is based on the initial process and policies established in WP2 and the system-wide functionality and framework of iTRACK platform in WP4 and WP5.

This document represents  iTRACK Evaluation methods for processes and policies, under project task -  Real-Time Evaluation and Reporting. The deliverable is one of three deliverables that concoct the iTRACK evaluation framework. The iTRACK evaluation framework establishes a methodology to ensure quality of scenarios and trainings by delivering rapid feedback to the users, and providing valuable feedback to iTRACK system developers in terms of formative and technical evaluation reports.

The present document, reviews the humanitarian information management (IM) principles and best practices, and provides the humanitarian IM policy brief for conflict situations. In particular, it provides IM case briefs for each of technological innovations that iTRACK promises.

In short, our aim in this deliverable is to report the current situation of the market and make some estimation regarding its size. Also, we seek relevant and recommended markets that it is easy to enter with minor changes in the iTRACK solution. In addition, we examine the existing technology solutions and iTRACK’s competition and point out iTRACK’s competitive advantage. Closing the deliverable, we conclude with some elements that should be addressed during the next steps of the project regarding iTRACK’s exploitation and go-to-market strategy.

This document is part of  Simulation methodology development task of the project. The task follows an incremental approach in using simulation-based techniques for testing technologies and receiving from user-feedback during each phase of the iTRACK project. In the first phase of the project a user-centred approach is adopted to define system requirements for the iTRACK system and policies of its use. The board game is designed to mimic existing processes and procedures of decision-making of humanitarian missions in violent and unstable environment.

D2.4 illustrates the material flows of aid deliveries, both when it comes to assets, and to staff. Importantly, it goes to show how many organisations may be involved in a delivery, from material suppliers, to third party logistics service providers, co-operation and implementation partners, as well as providers of various other services (distribution, monitoring and evaluation, information etc.). This myriad of organisations involved makes tracking and tracing particularly challenging, and the more so when talking about conflict zones. The data of D2.4 extends to the various facettes of humanitarian aid operations in conflict zones, not just in the different options of own convoys vs. third parties, but also, in terms of simple, one road environments – that significantly simplify not just routing but also tracking – to technically challenging demilitarised zones. Altogether, D2.4 therefore provides an overview of humanitarian logistics in conflict zones.

This deliverable at hand, is the first version of the Simulation Handbook. The Initial Simulation Handbook includes (i) clear description of the benchmarks and protocols for policy design and workflow testing as well as (ii) data collection and observation protocols for the exercises.

Deliverable 9.1 - iTRACK Stakeholder engagement and dissemination plan - presenting the information concerning the structure of the dissemination activities, outlining the methodology for identifying and engaging with a wide range of stakeholders at EU and global levels to raise awareness of and inform them about iTRACK’s activities and findings, thereby establishing foundations for effective external communication of the project’s concept and potential scientific breakthroughs.

This document is the ethical and privacy impact assessment (E/PIA) report for the iTRACK project (D3.1). The development and deployment of a technology such as the iTRACK system may have various consequences, including those related to privacy and ethics. The purpose of an E/PIA is to assess the risks that the project technology poses for privacy and ethics and propose how to mitigate these risks. The analysis carried out in the E/PIA, will in turn inform the technology development. In other words the E/PIA fills a knowledge vacuum on how the relevant technology should be developed so as to ensure it abides by, and protects, ethics and privacy. By carrying out the E/PIA specifically for iTRACK we are considering privacy and ethics in the relevant context; namely we are taking into account the nature of the situation and context in which the technology will be used as well as the technology itself.

To pursue the dissemination plan objectives, a public website has been set up to present information about the iTRACK project, latest developments and achievements, share important results.

The public website contains an overview on the project, its work plan and expected results, details of consortium members, news & updates, articles and contact information.